SHIPPING + RETURNS
Our mission is to make all of our customers completely satisfied with their orders. However, we do understand that some items might not meet your expectations or size requirements.
All items will be shipped to you in 5-6 business days. International orders will require additional shipping time.
For your convenience, we offer a 14-day return policy. Items returned past the 14-day mark will not qualify for a refund and we cannot ship the item back to you. No sale items can be returned.
In order to receive a full refund for your item, please follow the steps below:
- All items must be returned unworn, unwashed and smoke, deodorant, makeup and perfume free. The original Lovespring tags must be attached to all items. Shoes must be returned in their original shoebox. Items returned that are not in this condition will not qualify for a refund.
- Please email email@example.com with the subject line "REFUND" along with a description of the items you are wanting to return.
- If you are returning any home decor items, please wait for an email reply with shipping instructions.
- Please send ALL other returns to P.O. Box 690716, Tulsa OK 74169 0716.
- After following these steps, you can expect a refund to your card in 5-7 days after the return.
For any other questions regarding your order, please email firstname.lastname@example.org and we will get back to you ASAP!